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This action is permanent. Deleting your account cannot be undone. All your progress, settings, and personal data will be permanently erased within 30 days.
Delete Account
Request permanent deletion of your Poly-Puff account and all associated data.
๐๏ธ What will be deleted
- โYour profile, display name, and email address
- โAll learning progress, scores, and streaks
- โGrammar quiz history and placement test results
- โDaily challenge completions and badges
- โSaved vocabulary and flashcard decks
- โClassroom memberships and teacher links
- โIn-app preferences and notification settings
- โAny feedback or reports you have submitted
โน๏ธ Anonymised, aggregated usage data (e.g., which grammar rules are most difficult) may be retained for product improvement. This data cannot be linked back to you.
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Request Received
We've received your deletion request. Your account and all associated data will be permanently deleted within 30 days.
You'll receive a confirmation email at the address you provided.
REF: PP-000000
If you don't receive a confirmation within 24 hours, please email support@poly-puff.com
Before you go - alternatives to deletion
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Pause notifications
Turn off all push notifications in Settings โ Notifications without losing your progress.
This deletion request is processed in accordance with our Privacy Policy, GDPR (Art. 17 Right to Erasure), South Africa's POPIA (Section 24), Egypt PDPL, LGPD (Art. 18), and other applicable data protection laws. Processing time: up to 30 days. For urgent requests, contact support@poly-puff.com.